At McNeal Orthodontics, a concierge-level experience extends well beyond the treatment chair. Whether you’re preparing for your first appointment, completing patient forms, exploring payment options, or looking for answers, everything you need is right here—organized to keep you informed and confident before, during, and after treatment. Consider this your starting point.
Instead of filling out traditional paper forms in the office, all new patient paperwork is completed securely online through your personalized OrthoFi Welcome Packet before your appointment.
Your digital onboarding includes:
Completing your information ahead of time helps our team prepare for your visit, verify your insurance benefits, and spend more time focusing on you. If you have any questions while completing your welcome packet, our team is happy to help.
Your first visit is designed to be relaxed, informative, and personalized. Before your appointment, your patient, insurance, and financial information should already be submitted through OrthoFi, helping our team prepare for your visit ahead of time. Plan to spend about one hour with us so we have plenty of time to get to know you, answer your questions, and discuss your smile goals and personalized treatment options.
We believe high-quality orthodontic care should be accessible to every family. McNeal Orthodontics accepts and files most major dental insurance plans and offers flexible financing through OrthoFi to fit your budget. OrthoFi is an online financing platform that lets you customize your monthly payment, giving you more flexibility in how you pay for treatment.
Visit our Financial Information Page below to learn more about insurance, payment options, and financing solutions.
If you have a question or concern during your orthodontic treatment, help is just a message away. Our practice uses Dental Monitoring to provide convenient, concierge-style support throughout your smile journey.
Through the Dental Monitoring app, you can communicate directly with our team whenever something doesn’t seem quite right. Whether you have a question about your braces or aligners, notice a change, or experience minor discomfort, simply send us a message and photos through the app.
Dr. McNeal and our team will review patient messages and address your concerns as soon as possible. In many cases, we can evaluate the situation and provide guidance remotely, helping you avoid an unnecessary trip to the office. If an in-person visit is needed, we’ll let you know and help you schedule the appropriate appointment.
The Benefits of Dental Monitoring:
Dental Monitoring is one more way we deliver the personalized attention and exceptional patient experience you can expect from McNeal Orthodontics.
Nothing means more to us than the trust of our patients and families. See why so many people have chosen McNeal Orthodontics for personalized care, advanced treatment, and an exceptional orthodontic experience.
Our commitment to quality care means being here whenever questions come up—before your first visit or midway through treatment. Every patient gets personalized attention, clear communication, and a team that knows you by name. When you’re ready to take the next step, we’d love to welcome you to McNeal Orthodontics with a complimentary consultation.
After you schedule your complimentary consultation, we’ll send your patient forms electronically so you can complete them online before your appointment. Completing them ahead of time helps make your first visit check-in quick and convenient.
Please bring a valid photo ID, a parent or legal guardian if the patient is under 18, any questions you may have about treatment, and your smile goals.
If something doesn’t feel right during treatment, you can contact us through the Dental Monitoring app. Our team can help determine the best next step, and concerns are monitored 24/7 to make sure you can always reach someone for guidance.
Yes. We accept and file all dental insurance plans (excluding DMO and HDMO participation) and offer flexible financing through OrthoFi, allowing you to choose a payment plan that works for your budget.
Absolutely. We want every patient to feel supported throughout treatment. If you have questions or concerns, simply contact our office, and our team will be happy to assist you.
